SWEDISH SPEAKING CUSTOMER SERVICE AGENT TO BUDAPEST, HUNGARY

  • Find Job Abroad
  • Budapest, Hungary
  • Jun 27, 2018
Full time Entry-level English (Fluent) Swedish Customer Service

Job Description

Would you like to work in one of Europe's largest, most beautiful and most energetic cities? Are you fond of working with people and can smile over the phone? Then we have the job for you; we are now searching for customer service agents for one of our customers in Budapest.

 

About the job:

We are looking for you who want to work with first-line support for the Swedish-speaking customers. You will need to provide good and professional customer service, as you will be the first contact point if the customer has a problem. It is therefore important that you provide good help and are good at documenting incoming requests from customers. The team you are going to work in works on exciting projects, providing customer service in several different languages.

 

 

We can offer:

  • Great offices in a glamorous and energetic city, just 15 minutes from the centre of Budapest
  • Good training and follow-up, as well as good internal career opportunities
  • The possibility to be part of a business in rapid development
  • An international team that speaks many different languages
  • Nice and inspiring working environment
  • Both events for your team and events for the whole business, so you have great opportunities to get to know your colleagues.

 

Responsibility:

  • Manage customer inquiries by phone, email and chat
  • Be the first contact point with the customer
  • Be the link between the customer and the team solving the problem
  • Take responsibility, keep the customer up to date and informed, and follow up on on-going requests.

 

Who are we looking for?

  • You need to speak Swedish and English fluently
  • Has experience in customer service. If you also have experience from an IT support position, this is an advantage, but not a requirement.
  • Have a desire to learn
  • Has good communication skills, both written and spoken
  • Is flexible, open for new challenges, and are good at solving problems

 

Salary:

Salary depends on your competences

  

Relocation package:

They will pay for the flight and accommodation for the first weeks.

 

If you would like to move to a cool city that never sleeps, and if you want to work for a company that has many social events to offer, has a good training program and great internal career opportunities; this is the job for you!

 

If this sounds like something for you, we suggest that you apply for the position by clicking "Apply Now." If you have questions, please contact Lasse Bollerup by writing an e-mail to: lasse@findjobabroad.com