Operations Admin job at Earnest and Collective Pte Ltd Singapore

  • Earnest and Collective Pte Ltd
  • Singapore
  • May 17, 2019
Full-time

Job Description

As an Operations Admin, you will handle the daily operations as well as interact directly with customers in the fast-paced world of Earnest & Collective. You will also work closely with the Marketing and Products team to develop and execute creative ideas for improving the customer experience overall.


- Able to start immediately 

- 5 Days work 930am to 630pm

- Location: 1 Genting Lane (Potong Pasir MRT)

- $2,000 - $2,500 








Key Responsibilities:


  1. Handle and manage customer enquiries via phone/email
  2. Coordinate fulfilment of orders (Packing of stocks/orders)
  3. Inventory/ stocks management
  4. Managing weekly and monthly reports on sales, customers and stocks
  5. Analysing reports to improve the customer experience
  6. Streamlining of operations workflow and provide creative/ efficient solutions

Requirements:


  1. Singaporeans/PR ONLY
  2. At least 1 year experience in Operations/ Customer Service Field
  3. Good interpersonal skills
  4. Team player
  5. Open-minded with positive attitude
  6. Self-starter and independent
  7. Good Excel skillset and experience with Shopify/ Zendesk is a bonus