Cognizant Hungary

Cognizant (NASDAQ-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant Hungary Budapest, Hungary
Nov 05, 2018
Full-time
Norwegian or Swedish Speaking Service Desk Representative Job location: Budapest, Hungary (no remote work possible) Role type: permanent FOR OUR OFFICE IN BUDAPEST, HUNGARY we are looking for First Level Service Desk Support Representatives for the Norwegian or Swedish speaking employees of our current clients, mostly in the manufacturing sector. Our team is working on exciting projects with new team members on 3+ support languages. When you join our team you will act as a first point of contact for the employees and respond to and document incoming queries. We offer: Fancy office environment in Budapest, the most glamorous and exciting, living city in Europe Training and continuous learning and certification opportunities (we have the BEST and most professional TRAINING TEAM in our organization Chance to be part of a rapidly expanding organization - we opened our third office here in Budapest end of 2017 Multilingual environment, native colleagues (50% of the team is a native speaker of their support language) Pleasant and inspiring working atmosphere with multicultural community and state-of-the-art technologies. Easy to access location and modern office building (easy to reach from city centre, 10-15 minute commute) Competitive salary and cafeteria benefits; free sport allowance (near the office buildings), All You Can Move SportPass (at a discounted price), medical benefits and other perks Reimbursable language courses Team events and Company events (cool and youthful parties with team-games, cake-Friday, etc.) High value awards and recognitions, annual bonus for top performers, and annual salary review Responsibilities: Handle end user calls and web queries Act as the first point of contact for the customer Precise administration Act as primary contact between customer and resolving group Keep the user informed, own and follow up ongoing cases You are: Advanced or Native in Nowegian or Swedish and you have upper-intermediate English language skills Experienced in customer service - experience gained on an IT Help Desk is an advantage but not a must A university graduate - Fresh graduates are welcome Desire to learn - no IT background required, training will provide the necessary technical knowledge Excellent communication skills - both written and spoken Flexible, open-minded personality and a "can do" attitude Meet Alaia Zugazaga Saratxo, who joined Cognizant Hungary some time ago and is presenting her story in this video: https://www.youtube.com/watch?v=DEXBqK_zpt4 Interested in how is it to work for Cognizant Hungary? Check out this video introducing our team: https://www.youtube.com/watch?v=scZuES0XWfg To apply please send your CV to Gyorgy.Czako@cognizant.com or apply on the career site. Please visit our career site to find out more about the company: http://cognizantcareers.eu/hu_en.html and follow us on Facebook: https://www.facebook.com/CognizantHungary/