INTERNATIONAL JOB SERVICE

Relocating made easy!

Housing and full job support for your next experience abroad.

INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 19, 2019
Full-time
*Erfaring er ikke et krav *Relocation-pakke inkluderet   Lige nu søger vi dansktalende kundeservicemedarbejdere til Lissabon som skal varetage danske kunder og yde en sublim service. Vi tilbyder en relocation-pakke, som blandt andet inkluderer et værelse i en virksomhedslejlighed, afhentning i lufthavnen, 24 timers telefonservice, refundering af flybillet til Lissabon, en årlig flybillet til dit hjemland samt en alsidig støtte med det samme du ankommer til Portugal. Vi holder dig i hånden hele vejen. Virksomheden arbejder med verdenskendte brands såsom Asos, Ebay, Expedia, Netflix og mange flere indenfor kundeserviceområdet.   Ansvarsområder: Bookinger og køb af service eller varer Assistere med problemer i forhold til betaling, forsendelse, returneringer og bytte og andre spørgsmål angående kundekontoer Håndtere forandringer, justeringer, klager og andre udfordringer kunden måtte have   Vi tilbyder: Løn: 1.300 € pr. md. Grundig oplæring Værelse i en virksomhedslejlighed Refundering af flybillet  Årlig flybillet til dit hjemland Privat sundhedsforsikring 24-timers telefon support Hjælp til det praktiske Stærkt socialt fællesskab Gratis sprogkursus i portugisisk, vandsport, soft trekking og meget mere International karriere i et multikulturelt miljø Rig mulighed for udvikling i vores organisation    Din profil: Dit modermål er dansk, og du formår at kommunikere godt på engelsk Ønsker at starte en international karriere og arbejde i udlandet Fantastiske kommunikationsevner og team spirit Formår at håndtere fortrolig og/eller sensitiv information Erfaring indenfor kundeservice (foretrækkes) Gymnasial uddannelse Kan fremvise straffeattest   Din kommende arbejdsplads: Er førende indenfor Customer Experience Mangaement og delte services for internationale markeder. De har over 223.000 medarbejdere og er lokaliseret i 76 lande. Virksomheden har otte gange været nomineret til den bedste virksomhed at arbejde for i Portugal af Great Place to Work Institute. Deres team er karakteriseret ved dets alsidighed og internationalitet. Dets medarbejdere fra hele verden tilfører en bred vifte af forskellige erfaringer og kompetencer. Virksomheden fokuserer i høj grad på teamwork og tryghed medarbejderne imellem samt personlig udvikling.   Har du spørgsmål, eller ønsker du at høre mere om jobbet, inden du ansøger, kan du booke en 15-minutters samtale med en af vores udlandsrådgivere via dette link:  https://calendly.com/jobservice .  Send dit engelske CV  i dag og bliv en del af en international virksomhed og et multikulturelt miljø.
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 12, 2019
Full-time
If you are a   fluent Dutch speaker   aimed for supporting customers in an efficient way, join us.   We are happy to be the company where you can develop your talent in a high-energy multicultural environment, and deliver high-quality service across multiple platforms (email, phone, and chat). The Customer Support role will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life.   About our New Project, Our Client is a global company with offices across the World that offers the most comprehensive portfolio in the Travel/Transport industry. Supported by a multi-platform, our client offers a quick and easy way to look, compare and book between all available offers, and find the best solution.   Your role, Meeting and exceeding Customer needs and discovering the best solution Identify and provide effective solutions for any issues Providing outstanding Customer service at all times Providing Support in their native language but also for our English-speaking customers on all channels Processing of bookings within the booking system of the company Communicating with Operators around the globe to process customer bookings Proactively identify opportunities when dealing with all client queries We value, Customer Service experience (at least 1 year in a call centre or helpdesk position) IT skills from the previous role would be beneficial Experience to deal with demanding customers/ complaint handling A good communicator with excellent verbal and written use of their native and English language Good time management skills and organized with attention to details For non-EU applicants, it is mandatory to hold a valid work permit   Tips, Take responsibility to ensure expectations are exceeded Enjoy offering exceptional customer service Team Player Able to manage own time and work towards set agreed targets independently Will be your key to success!   We offer you, Starting schedule from 1 pm to 10 pm (Sunday to Thursday) Competitive salary (14 monthly payments per year)  Language bonus (14 monthly payments per year) Monthly performance bonus Monthly meal allowance Relocation Package (travel + 3 accommodation months) Helps to find accommodation in Lisbon Great office location with easy access by public transport Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Private Healthcare + Dental insurance (after 6 months) English speaking Doctor on site Initial training fully paid and included in the contract  Regular Careers Opportunities based on your internal job performance, including the management position    Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 05, 2019
Full-time
No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent French speakers  to become part of our team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 05, 2019
Full-time
No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent Italian speakers  to become part of our team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 05, 2019
Full-time
No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent German speakers  to become part of our team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Porto, Portugal
May 05, 2019
Full-time
No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent French speakers  to become part of our team in Porto, Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!
€1,900 - €2,000 monthly
INTERNATIONAL JOB SERVICE Turku, Finland
May 05, 2019
Full-time
Help with relocation No experience needed Want to boost your CV, live abroad and still make money? This is your chance! We are currently seeking scandinavian employees to join our team in Turku, Finland. We work with the some of the world's biggest brands and provide customer care for these brands. You will be working in your native language, helping and guiding the customers of these brands. We are looking for: Customer service oriented Positive and social Hard working Motivated Good communication skills Fluent in Danish or Norwegian Independent enough to move abroad We offer: Permanent job (6 months probation period) Monthly salary: 1.900-2.000 € 37,5 hours from Monday-Friday Modern and youthful work environment Good staff benefits Truly international work place Nice work community with great spirit and social events Great Relocation benefits for those moving from abroad Other Benefits : TAX: 0-6% 25% cheaper to live in Finland compared to Denmark Free occupational healthcare and general level medical care at a private medical center (located next to our office) Free coffee & tea at work Weekly fruits Possibility for massage during working hours here at the site Possibility for mindfulness classes during working hours here at the site We support employees sport and culture activities with 100 €/year Daily Finnish & Finnish-Swedish newspaper at work place Social / team events (2-4 times in a year) Active work society – we have games, competitions, raffles, fun activities at the site on monthly basis Charity work/ community activities Join the succes and apply today: jobservice@findjobabroad.com  
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 05, 2019
Full-time
No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent Spanish speakers  to become part of our team in Lisbon, Portugal. You must be able to deliver high-quality service across multiple platforms. Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trust and Passionate people, able to Inspire others and Add value showing Empathy Strong in communication and interpersonal skills. This will be a back office role, mainly e-mail support Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 monthly payments per year) Monthly performance bonus Monthly meal allowance Help in finding accommodation in Lisbon Recognition program for referral friends Fresh fruit on site Great office location with easy access by public transport Private Healthcare + Dental insurance (after 6 months) English speaking Doctor on site Initial training fully paid by Sitel and included in the contract Continuous training, development, and career opportunities Work within a young international team Start your adventure today!
€1,285 - €1,920 monthly
INTERNATIONAL JOB SERVICE Lisbon, Portugal
May 05, 2019
Full-time
No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent English speakers  to become part of our team in Lisbon. You must be able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels).   What you will be doing in the job: Answering and responding to inbound calls to assess consumers support needs and handle inquiries. Verifying clients Creating and updating customer information in CRM(customer relationship management) system. Troubleshooting problem to help out the company customers in the best way possible. Provides help and clear direction to consumers on follow-up actions to be taken for resolution Working on personal as well as team-oriented goals Trying products from clients, to ensure you know the company you are working with Fulltime from Monday to Friday We are looking for a candidate with: Great customer support skills Good communication both written and spoken. A fixed mindset who sees solutions rather than challenge Native in Italian and B2 lever in English A true team player Ready to relocate to amazing Lisbon Our offer:  3 months of accommodation support Paid back Flights to Lisbon Airport pickup Language courses Support all the way A variety of different projects to work on A big international company  Colleagues from all around Europe A small company feeling, with a friendly atmosphere Fresh fruit at the office
INTERNATIONAL JOB SERVICE Lissabon, Portugal
Apr 27, 2019
Full-time
* Relocation-pakke inkluderet (fly og lejlighed) * Erfaring ikke et krav Vil du arbejde for verdens største søgemaskine? Lige nu søger vi dansktalende marketingspecialister til kulturelle og smukke Lissabon med start i januar 2019. Du bliver ekspert i Google Ads og kommer til at rådgive og støtte forretningskunder i deres online marketingstrategier. Vi tilbyder en relocation-pakke, som blandt andet inkluderer et værelse i en virksomhedslejlighed, afhentning i lufthavnen, 24 timers telefonservice, refundering af flybillet til Lissabon, en årlig flybillet til dit hjemland samt en alsidig støtte med det samme du ankommer til Portugal.   Ansvarsområder: Analysere forretningskunders problemer samt løse dem, kun B2B Kommunikation foregår via chat, mail og telefon Besvare kundeforespørgsler i forhold til online marketingprodukter, strategier, implementering af marketing kampagner, assistere brugere i gendannelse af kontoinformation og assistere i forhold til betalingsrelaterede problemer   Vi tilbyder: Løn: 1.300 € pr. md. Grundig oplæring af verdens største search engine Værelse i en virksomhedslejlighed Refundering af flybillet  Afhentning i lufthavn Årlig flybillet til dit hjemland Privat sundhedsforsikring 24-timers telefonsupport Hjælp til det praktiske Stærkt socialt fællesskab Gratis sprogkursus i portugisisk, surfing, soft trekking, sociale og kulturelle events og meget mere International karriere i et multikulturelt miljø    Din profil: Dit modermål er dansk, og du formår at kommunikere godt på engelsk Fantastiske kommunikationsevner og god til at lytte Erfaring indenfor kundeservice (foretrækkes) Gymnasial uddannelse Bacheloruddannelse (foretrækkes) Kan fremvise straffeattest Indsigt eller interesse i online marketing produkter Løsningsorienteret og strategisk tænkende Omstillingsparat og organiseret   Din kommende arbejdsplads: Google er verdenskendt for deres kvalitetsprodukter og -services. Dette er den perfekte mulighed hvis du ønsker en karriere indenfor marketing. Annoncer er i dag grundlaget for digital markedsføring. Med dette job får du indsigt i strukturerne i en kæmpe international virksomhed og en indsigt i en verden af Google Ads. Vores internationale, multikulturelle, sociale og imødekommende miljø gør din integration i virksomheden og landet meget let.   Har du spørgsmål, eller ønsker du at høre mere om jobbet, kan du booke en 15-minutters samtale med en af vores udlandsrådgivere via dette link:  https://calendly.com/jobservice   Send dit engelske CV i dag og bliv en del af en af verdens mest succesfulde virksomheder og et multikulturelt miljø.  
INTERNATIONAL JOB SERVICE Lisbon, Portugal
Apr 25, 2019
Full-time
Relocation included We’re supporting some of the most well-known brands in the on-line travel industry from our Contact Center in Lisbon, Portugal. We help travelers to easily research, plan, book and experience their holidays or business trips, wherever they may be. Our Client Expedia is one of the leading online tour operators worldwide. Striving to be the absolute best in customer care and customer satisfaction, Expedia has many partner companies such as hotels.com and hotwire united over the past years, offering a variety of solutions for all the needs of travelers. Together with its affiliates Expedia is responsible for over 100 locations in more than 60 countries. Your Profile •  Native level of spoken and written Finnish (mandatory); •   Good level of English (preferably B2); •   Passionate about traveling; •   Familiarity with the travel industry (popular destinations, airlines, hotel chains); •   Contact Center and Sales experience will be a plus; •   Good working knowledge of computers, MS Office and common internet applications; •   Excellent communication skills and interpersonal skills; •   A vailability between 06h00 and 18h00 from Monday to Friday. Responsibility •  Assist customers while online booking of hotels, holiday packages and other travel-related services; •  Telephone booking of services / sales (for incoming customer calls only); •  Provide helpful and effective service for both “in travel” and “post travel” concerns; •  Assist customers with questions regarding payment, changes, cancellation or any other concerns. Our Offer •  Excellent work opportunity in a leading multinational company; •  Stable work and career progression; •  Intensive training and integration phase; •  Private health insurance after 6 months of employment; •  Long-term career opportunities; •  Reimbursement of your initial flight costs after 9 months and airport pick up; •  Annually complementary return flight to your home country (within Europe); •  Accommodation in a room in a company owned apartment; •  Free organized sport activities and events. Join our team by sending your English CV!
€1,700 - €2,200 monthly
INTERNATIONAL JOB SERVICE Barcelona, Spain
Mar 26, 2019
Full-time
Do you need a change? Are you interested in new technologies? Not afraid of new challenges? We are looking for someone to provide excellent customer service and technical support for the customers, via email, chat and phone for one of the leading printing and technologic companies in the world. What will you do? Answering customers calls, manage emails, chats and social media contacts in an efficient and professional manner Trying to solve the issue at the first contact and clarify any doubt Provide technical support: trouble shooting for most common products (printers, video projects, scanners, etc.) Escalate and transfer to level 2 service when necessary Keep updated the data base with customer information's Up-selling of consumables, extended warranties and accessories We Offer Full-time and Indefinido contract Schedule: 39h/week Monday - Friday Appraisal Bonus Initial and on-going training Loan program and discounts on top brands managed within the company Possibility for professional development within the company Relocation Package Requirements Nordic native speaker with fluent English Team player Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  
€1,700 - €2,200 monthly
INTERNATIONAL JOB SERVICE Barcelona, Spain
Mar 26, 2019
Full-time
We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.  This role would be suitable for those interested in new technologies and an international environment. If you speak native Danish and you have a high level of English level, you are the perfect fit! As the Technical Support Advisor, you will be Maintaining client relationships through product support over the phone Providing customers with quotes and product knowledge Handling effectively all incoming incidents Gathering information from customers, troubleshoot technical issues Conditions Full-time (39hrs/week) and Indefinido Contract Schedule: From 09:00 to 18:00, from Monday to Friday Location: Barcelona Center Benefits Relocation Package provided Possibility to grow within the company Requirements German native speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  
€1,700 - €2,400 monthly
INTERNATIONAL JOB SERVICE Barcelona, Spain
Mar 26, 2019
Full-time
If you are the kind of person who wants to start your career in an international company, and wants to work with top leading IT companies, we would like to hear from you! The role You will be responsible to manage a provided set list of accounts in order to generate new business opportunities and grow assigned installed base Business Accounts Execute and achieve sales quota and targets Detect High Business Opportunities Process specific marketing on products and services, send out promotions Focus on driving profitability through proactive management Track, manage, and report ongoing activity relative to sales pipeline   What we love Nordic native speaker Fluent English International and multicultural Strong individual contributor as well as a team player Business knowledge   What we offer Schedule: Monday-Friday, 39 hours per week Indefinido contract Initial and ongoing trainings Activities and after work events Relocation package (if you are living abroad) Employee discounts Incentives depending on the project The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
€1,700 - €2,200 monthly
INTERNATIONAL JOB SERVICE Barcelona, Spain
Mar 26, 2019
Full-time
If you are the kind of person who wants to start your career in an international company, and wants to work with top leading IT companies, we would like to hear from you! The role You will be responsible to manage a provided set list of accounts in order to generate new business opportunities and grow assigned installed base Business Accounts Execute and achieve sales quota and targets Detect High Business Opportunities Process specific marketing on products and services, send out promotions Focus on driving profitability through proactive management Track, manage, and report ongoing activity relative to sales pipeline   What we love French native speaker Fluent English International and multicultural Strong individual contributor as well as a team player Business knowledge   What we offer Schedule: Monday-Friday, 39 hours per week Indefinido contract Initial and ongoing trainings Activities and after work events Relocation package (if you are living abroad) Employee discounts Incentives depending on the project The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
€1,700 - €2,200 monthly
INTERNATIONAL JOB SERVICE Barcelona, Spain
Mar 26, 2019
Full-time
Do you need a change? Are you interested in new technologies? Not afraid of new challenges? We are looking for someone to provide excellent customer service and technical support for the customers, via email, chat and phone for one of the leading printing and technologic companies in the world. What will you do? Answering customers calls, manage emails, chats and social media contacts in an efficient and professional manner Trying to solve the issue at the first contact and clarify any doubt Provide technical support: trouble shooting for most common products (printers, video projects, scanners, etc.) Escalate and transfer to level 2 service when necessary Keep updated the data base with customer information's Up-selling of consumables, extended warranties and accessories We Offer Full-time and Indefinido contract Schedule: 39h/week Monday - Friday Appraisal Bonus Initial and on-going training Loan program and discounts on top brands managed within the company Possibility for professional development within the company Relocation Package Requirements Dutch native speaker with fluent English Team player Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  
€1,700 - €2,200 monthly
INTERNATIONAL JOB SERVICE Barcelona, Spain
Mar 26, 2019
Full-time
Do you need a change? Are you interested in new technologies? Not afraid of new challenges? We are looking for someone to provide excellent customer service and technical support for the customers, via email, chat and phone for one of the leading printing and technologic companies in the world. What will you do? Answering customers calls, manage emails, chats and social media contacts in an efficient and professional manner Trying to solve the issue at the first contact and clarify any doubt Provide technical support: trouble shooting for most common products (printers, video projects, scanners, etc.) Escalate and transfer to level 2 service when necessary Keep updated the data base with customer information's Up-selling of consumables, extended warranties and accessories We Offer Full-time and Indefinido contract Schedule: 39h/week Monday - Friday Appraisal Bonus Initial and on-going training Loan program and discounts on top brands managed within the company Possibility for professional development within the company Relocation Package Requirements German native speaker with fluent English Team player Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation