19 IT-Supporter jobs

Erfaring er ikke et krav Relocation-pakke inkluderet Søger du nye udfordringer, holder du sabbatår, vil du rejse, booste dit CV og få oplevelser for livet? Eller savner du bare at have sommer året rundt? Så er dette måske jobbet for dig. Om jobbet: Du kommer til at arbejde med nogle af de største brands i verden i en organisation med mere end 311 kontaktcentre i 65 lande og 190.000 medarbejdere, som betjener mere end 160 markeder. Vi sørger for din indkvartering og uddannelse. Vi søger kandidater, der kan interagere effektivt, og som er trygge ved telefonsupport og kundeservice. Den ideelle ansøger har mulighed for at flytte til fantastiske Grækenland med 4-6 ugers varsel.   Dine arbejdsopgaver: Modtagelse af opkald, e-mails og chats fra eksisterende brugere der kræver produktsupport. Holde dig opdateret i forhold til systeminformation, ændringer, opdateringer og standardprocedurer. Hjælpe brugere indtil alle deres spørgsmål er besvaret, og deres problemer er løst. Kommunikere tydeligt og være hjælpsom.   Vi tilbyder: To ekstra lønninger pr. år Relocation-pakke – indkvartering og fly Afhentning i lufthavn Gratis sprogkursus i græsk Karriereudviklingsmuligheder Kantine samt særlige rabatter og tilbud til alle medarbejdere Hjælp til at falde på plads i den græske livsstil og kultur In-House læge og klinik   Din profil: Taler godt engelsk Klar på et eventyr God til at lytte Gyldigt EU-pas eller arbejdstilladelse i Grækenland     Har du spørgsmål, eller ønsker du at høre mere om jobbet så send en mail til jobservice@findjobabroad.com    Send din ansøgning i dag og bliv en del af vores virksomhed og et multikulturelt miljø.

We are looking for employes who are fluent in ONE of the following languages: French, Spanish, Italian, German, Dutch, Danish, Swedish, Norwegian or Finnish  to become part of the team in Portugal. As customer advisor your main responsibility is to deliver high-quality service across multiple platforms towards Airbnb customers (email, phone, chat and other support channels).  About Airbnb :) Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We offer you Competitive salary (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (flight + 3 months of accommodation) Help in finding accommodation in Portugal Language bonus (14 monthly payments per year) On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training fully paid Regular Career Opportunities based on your internal job performance, including the management position  Requirements French, Spanish, Italian, German, Dutch, Danish, Swedish, Norwegian or Finnish Excellent skills in communication and are a good listener Good English Experience with customer support is preferred High school graduate  Clean criminal record Valid EU passport or work permit  The company values Trust and Passionate people, able to Inspire others and Add value showing Empathy English as a 2nd language Strong in communication and interpersonal skills (written and verbal) Able to pick up new technology quickly Availability to work 8 hours/ day, 40 hours/ week, rotating shifts (Monday to Sunday)   Come and join our happy family, warm and sunny Portugal is waiting to welcome you! This job will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life. We are happy to be the company where you can develop your talent in a high-energy multicultural environment. To apply send your English CV to jobservice@findjobabroad.com  

Holder du sabbatår? Vil du bo i fantastiske Amsterdam? Nu har du muligheden! Lige nu søger vi dansktalende medarbejdere til teknisk support i hjertet af Amsterdam.   Amsterdam byder på uendelige mange muligheder, hvad enten du er til kultur, vilde byture eller magiske kulinariske oplevelser.   Jobbet: Du vil være første kontakt med firmaets kunder og dermed den vigtigste person i hele teamet. Du vil være behjælpelige med løsning af tekniske problemstillinger for kunder pr. telefon og mail. Opfølgning på personlig samt teamorienterede målsætninger.   Vi søger: En person med passion for god kundeservice, som elsker at hjælpe andre. Flydende på dansk i skrift og tale samt besidder engelsk på minimum samtaleniveau. Fleksibel i forhold til arbejdstider. Open-minded som elsker at lære nye ting.    Information om firmaet: Firmaet er en international spiller indenfor kundeservice og teknisk support og har på verdensplan mere end 230.000 medarbejdere, hvilket gør det til en perfekt mulighed for folk som enten vil gøre en international karriere eller har behov for at opleve verden uden for Danmarks rammer. Kontoret i Amsterdam består af 900 af kollegaer fra hele verden. Hvilket ligeledes gør det til et perfekt sted at tage din karriere til det næste skridt.   Start eventyret i dag ved at sende dit   engelske CV til jobservice@findjobabroad.com    

*No experience needed Languages: Danish/Norwegian/Swedish/French/Dutch/German   You will serve some of the biggest brands in the world in an organization that operates more than 311 contact centers in 65 countries and serves over 160 markets with more than 190,000 employees across.  Training and great relocation package is provided by the company. They are looking for candidates who can interact with others effectively and be comfortable with phone support and customer care. The ideal applicant should have interest in new technologies and should be able to relocate to sunny Greece in a 4-6 weeks’ notice. Your responsibilities: Receiving inbound calls, e-mails and chats from existing consumers requiring product support Staying current with system information, changes, updates and standard procedures Helping consumers until all issues are resolved Communicating clearly and gently Your skills: Very good English Willingness to work in a fast-paced environment Effective listening skills Valid EU passport or work permit in Greece Ideal candidate has very good technical knowledge (could be gamer or somebody with relevant IT studies/work experience) Company offers: 2 Extra salaries per year  Relocation package - Hotel & Flight Airport Pickup Free Greek Language courses Career development opportunities Canteen and Special Discounts & Offers for all employees Helps you to integrate in the Greek lifestyle and culture In-House doctor and examination center To apply send your  English CV to   jobservice@findjobabroad.com     

If you are a   fluent Dutch speaker   aimed for supporting customers in an efficient way, join us.   We are happy to be the company where you can develop your talent in a high-energy multicultural environment, and deliver high-quality service across multiple platforms (email, phone, and chat). The Customer Support role will boost your knowledge in worldwide leading brands’ strategy, customer behavior, and market knowledge for life.   About our New Project, Our Client is a global company with offices across the World that offers the most comprehensive portfolio in the Travel/Transport industry. Supported by a multi-platform, our client offers a quick and easy way to look, compare and book between all available offers, and find the best solution.   Your role, Meeting and exceeding Customer needs and discovering the best solution Identify and provide effective solutions for any issues Providing outstanding Customer service at all times Providing Support in their native language but also for our English-speaking customers on all channels Processing of bookings within the booking system of the company Communicating with Operators around the globe to process customer bookings Proactively identify opportunities when dealing with all client queries We value, Customer Service experience (at least 1 year in a call centre or helpdesk position) IT skills from the previous role would be beneficial Experience to deal with demanding customers/ complaint handling A good communicator with excellent verbal and written use of their native and English language Good time management skills and organized with attention to details For non-EU applicants, it is mandatory to hold a valid work permit   Tips, Take responsibility to ensure expectations are exceeded Enjoy offering exceptional customer service Team Player Able to manage own time and work towards set agreed targets independently Will be your key to success!   We offer you, Starting schedule from 1 pm to 10 pm (Sunday to Thursday) Competitive salary (14 monthly payments per year)  Language bonus (14 monthly payments per year) Monthly performance bonus Monthly meal allowance Relocation Package (travel + 3 accommodation months) Helps to find accommodation in Lisbon Great office location with easy access by public transport Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Private Healthcare + Dental insurance (after 6 months) English speaking Doctor on site Initial training fully paid and included in the contract  Regular Careers Opportunities based on your internal job performance, including the management position    Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

Who are we? Bright internships is an Indonesian placement agency specialized in helping students find an internship in Asia. We are currently recruiting an intern for our own team to help us develop our website. What will you do? Contribute to UI/UX decisions Responsible for implementing new features and functionality Ensure high performance and manage technical aspect of the CMS Develop a deep SEO strategy, and execute it Work with the marketing department to agree on strategies Who are you? - Undergraduate or young graduate - Studying IT/STEM/Programming related fields - National of any country eligible to apply for a social-cultural visa in Indonesia. We are open to hire foreign interns and help them with the visa process. - Experience using Drupal is a plus - You think meeting deadlines equals professionalism - You can see the whole picture: IT should work with Marketing, and a better website helps the company performance - You can convey and understand ideas in English. Any other language (French, German, Indonesian...) is a plus. About the internship: - 2 to 6 months internship - Allowance offered - Visa assistance if needed - Start date is flexible - don't hesitate to contact us even if you can start only in a few months. To apply, contact us at contact@brightinternships.com .

No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent French speakers  to become part of our team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent Italian speakers  to become part of our team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent German speakers  to become part of our team in Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent French speakers  to become part of our team in Porto, Portugal. Able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels). Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trustable and passionate people, able to inspire others and add value showing empathy Strong in communication and interpersonal skills Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 months/ year) Language bonus (14 months/ year) Monthly performance bonus Monthly meal allowance Relocation package to Portugal (travel + 3 months of accommodation) Help in finding accommodation in Lisbon Recognition program for referral friends On-site kitchen, fresh fruit twice per week, and vending machines with employee discount Great office location with easy access by public transport (metro + bus + train) Private Healthcare + Dental insurance English speaking Doctor on site Training and continuous updates fully paid Regular Careers Opportunities based on your internal job performance, including the management position   Come and join our happy family, warm and sunny Lisbon is waiting to welcome you!

Help with relocation No experience needed Want to boost your CV, live abroad and still make money? This is your chance! We are currently seeking scandinavian employees to join our team in Turku, Finland. We work with the some of the world's biggest brands and provide customer care for these brands. You will be working in your native language, helping and guiding the customers of these brands. We are looking for: Customer service oriented Positive and social Hard working Motivated Good communication skills Fluent in Danish or Norwegian Independent enough to move abroad We offer: Permanent job (6 months probation period) Monthly salary: 1.900-2.000 € 37,5 hours from Monday-Friday Modern and youthful work environment Good staff benefits Truly international work place Nice work community with great spirit and social events Great Relocation benefits for those moving from abroad Other Benefits : TAX: 0-6% 25% cheaper to live in Finland compared to Denmark Free occupational healthcare and general level medical care at a private medical center (located next to our office) Free coffee & tea at work Weekly fruits Possibility for massage during working hours here at the site Possibility for mindfulness classes during working hours here at the site We support employees sport and culture activities with 100 €/year Daily Finnish & Finnish-Swedish newspaper at work place Social / team events (2-4 times in a year) Active work society – we have games, competitions, raffles, fun activities at the site on monthly basis Charity work/ community activities Join the succes and apply today: jobservice@findjobabroad.com  

No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent Spanish speakers  to become part of our team in Lisbon, Portugal. You must be able to deliver high-quality service across multiple platforms. Airbnb: Airbnb is a trusted community marketplace for people to list, discover, and book unique accommodation around the world — online. With world-class customer service and a growing community of users, our client offers the easiest way for people to earn extra money from their available space and showcase it to an audience of millions. We value: Trust and Passionate people, able to Inspire others and Add value showing Empathy Strong in communication and interpersonal skills. This will be a back office role, mainly e-mail support Able to pick up new technology quickly English as a 2nd language Able to work fulltime    We offer: Competitive salary (14 monthly payments per year) Monthly performance bonus Monthly meal allowance Help in finding accommodation in Lisbon Recognition program for referral friends Fresh fruit on site Great office location with easy access by public transport Private Healthcare + Dental insurance (after 6 months) English speaking Doctor on site Initial training fully paid by Sitel and included in the contract Continuous training, development, and career opportunities Work within a young international team Start your adventure today!

No experience needed Relocation included Wan't to live in the coolest city in Europe and work with Airbnb? Then you might be the one we are looking for. We are looking for  fluent English speakers  to become part of our team in Lisbon. You must be able to deliver high-quality service across multiple platforms (email, phone, chat and other support channels).   What you will be doing in the job: Answering and responding to inbound calls to assess consumers support needs and handle inquiries. Verifying clients Creating and updating customer information in CRM(customer relationship management) system. Troubleshooting problem to help out the company customers in the best way possible. Provides help and clear direction to consumers on follow-up actions to be taken for resolution Working on personal as well as team-oriented goals Trying products from clients, to ensure you know the company you are working with Fulltime from Monday to Friday We are looking for a candidate with: Great customer support skills Good communication both written and spoken. A fixed mindset who sees solutions rather than challenge Native in Italian and B2 lever in English A true team player Ready to relocate to amazing Lisbon Our offer:  3 months of accommodation support Paid back Flights to Lisbon Airport pickup Language courses Support all the way A variety of different projects to work on A big international company  Colleagues from all around Europe A small company feeling, with a friendly atmosphere Fresh fruit at the office

CPL Integrated Services are currently looking for fluent Swedish and English speakers  planning to move to Ireland. CPL Integrated Services manages the outsourced Global Service Desk for our client: DXC Technology and their customers based in Liffey Park Technology Campus, Leixlip, Co. Kildare, Ireland. If you are currently in the E.U; we can arrange relocation assistance to pay for your flight tickets and initial temporary accommodation (up to two weeks’) in Ireland. Our team has experience of relocating the best candidates from all over Europe to Ireland and will help you with anything you need to know to live, work and have fun while in Ireland.  This job is ideal for candidates that are interested in technology and like to talk to people. This role is for  Technical Support Analysts  and job activities include responding to clients, resolving IT problems remotely or by dispatching for onsite support. This is a great opportunity for those who are looking to develop their IT and customer service skills and communication skills for all career paths and jobs.  THE MAIN DUTIES WILL INCLUDE: Troubleshooting business clients by telephone, call handling systems, email, webchat and SST (self-service tickets) over IT related problems using both Swedish and English languages Documenting information in the ticketing systems and providing the customer with information and updates Following quality guidelines to ensure customer service is delivered at a standard that matches the quality of the Company brand Exploring new and creative solutions for IT problems Undertake onsite training and development classes to feed your ambition in IT Positively contribute to the Company’s objectives and targets Excellent internal progression opportunities   THE IDEAL CANDIDATE WILL HAVE/BE: Fluent in Swedish and English languages (Oral and Written) Recent work experience and professional understanding of customer service Passion for IT Eligibility to work in Ireland (EU passport or Irish Stamp 4 visa) Ability to work well in a team and to multi-task in a busy environment Professional and friendly approach Excellent oral and written communication skills Excellent attention to detail and organisational skills   Pay and Benefits Contract: Permanent Full time with CPL Integrated Services Salary: Competitive Bonus: Performance Bonus (terms and conditions apply) Start-up Package: *€2,000 inclusive of flights and initial temporary accommodation (up to 2 weeks) can organized by our team Benefits: - Free onsite gym - Free shuttle bus - Free onsite parking - Team Fun Budget - Sports & Social Club Membership - Travel Saver Ticket - Bike to Work Scheme - PRSA Savings Scheme -Induction and Training  Programme - Training Library - CPL Group Scheme - April Ireland Health Scheme - Employee Assistance Program - Staff Competitions  - Employee Reward and Recognition Programmes.   Your Career Upon successful completion of probation; you will be eligible to apply to other internal promotional positions : Incident Life Coordinator, Coach, RSSG, Team Leader. Multinational environment dealing with global customers – Build your CV strength. Build valuable transferable skills in Customer Service, IT Troubleshooting, Problem Solving, Team Work and Quality Control, Coaching, Mentoring.   EXPERIENCE REQUIRED: Candidates must have a minimum of 6 months’ previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers preferably within an International Company Previous Contact Center experience is desirable, but not essential   REQUIRED LANGUAGE LEVEL: Swedish & English - Fluency   JOB LOCATION: Our office is based in Barnhall Road, Liffey Park Technology Campus Leixlip, Co. Kildare, Ireland.

We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.  This role would be suitable for those interested in new technologies and an international environment. If you speak native Danish and you have a high level of English level, you are the perfect fit! As the Technical Support Advisor, you will be Maintaining client relationships through product support over the phone Providing customers with quotes and product knowledge Handling effectively all incoming incidents Gathering information from customers, troubleshoot technical issues Conditions Full-time (39hrs/week) and Indefinido Contract Schedule: From 09:00 to 18:00, from Monday to Friday Location: Barcelona Center Benefits Relocation Package provided Possibility to grow within the company Requirements German native speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  

We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.  This role would be suitable for those interested in new technologies and an international environment. If you speak native Danish and you have a high level of English level, you are the perfect fit! As the Technical Support Advisor, you will be Maintaining client relationships through product support over the phone Providing customers with quotes and product knowledge Handling effectively all incoming incidents Gathering information from customers, troubleshoot technical issues Conditions Full-time (39hrs/week) and Indefinido Contract Schedule: From 09:00 to 18:00, from Monday to Friday Location: Barcelona Center Benefits Relocation Package provided Possibility to grow within the company Requirements Dutch native speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  

We are looking for French Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.  This role would be suitable for those interested in new technologies and an international environment. If you speak native Danish and you have a high level of English level, you are the perfect fit! As the Technical Support Advisor, you will be Maintaining client relationships through product support over the phone Providing customers with quotes and product knowledge Handling effectively all incoming incidents Gathering information from customers, troubleshoot technical issues Conditions Full-time (39hrs/week) and Indefinido Contract Schedule: From 09:00 to 18:00, from Monday to Friday Location: Barcelona Center Benefits Relocation Package provided Possibility to grow within the company Requirements German native speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  

We are looking for Nordic Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets)/ software product services.  This role would be suitable for those interested in new technologies and an international environment. If you speak native Danish and you have a high level of English level, you are the perfect fit! As the Technical Support Advisor, you will be Maintaining client relationships through product support over the phone Providing customers with quotes and product knowledge Handling effectively all incoming incidents Gathering information from customers, troubleshoot technical issues Conditions Full-time (39hrs/week) and Indefinido Contract Schedule: From 09:00 to 18:00, from Monday to Friday Location: Barcelona Center Benefits Relocation Package provided Possibility to grow within the company Requirements French native speaker with fluent English Great teammate Willingness to learn and apply new technologies Analytical skills with demonstrated problem solving ability desired Ability to operate in high pressure situations Good technical skills and knowledge preferable Excellent communication skills. The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation  

Êtes-vous à la recherche d'un nouvel emploi ou êtes-vous lassé de votre emploi actuel ? Avez-vous besoin de changement ? La réponse est oui ? Alors continuez à lire ! Êtes-vous intéressé par les nouvelles technologies ? Vous n’avez pas peur des nouveaux défis ? Votre réponse est encore oui ? Parfait, continuez avec la description du poste ! Nous recherchons quelqu'un pour fournir un excellent service client et support technique pour les clients, par e-mail, chat et téléphone pour l'une des plus importantes entreprises d'impression et de technologie dans le monde   Quelles seront vos missions ?   Répondre aux appels des clients, gérer les e-mails, les chats et les réseaux sociaux   Contacts de manière efficace et professionnelle   Essayer de résoudre le problème dès le premier contact et clarifier tout doute Fournir un support technique : dépannage pour les produits les plus courants (imprimantes, projets vidéo, scanners, etc.)   Faire remonter et transférer au service de niveau 2 si nécessaire Tenir à jour la base de données avec les informations client Vente de consommables, de garanties prolongées et d'accessoires     Nous offrons   Contrat à temps plein et à long terme Amplitude horaire : 39h / semaine du lundi au vendredi Bonus de productivité Formation initiale et continue Programme de crédits et réductions sur les meilleures marques gérées au sein de l'entreprise Possibilité de développement professionnel au sein de l'entreprise Forfait relogement     Exigences   Langue maternelle française et anglais courant Esprit d'équipe Volonté d'apprendre et utiliser les nouvelles technologies Capacités analytiques avec aptitude démontrée à résoudre les problèmes Habilité à travailler sous la pression Bonnes compétences et connaissances techniques préférables Excellentes aptitudes de communication